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Timeouts

Bug Reports

Hi Team,

Seems a lot of people have been having issues with timeouts, especially after the recent update. Spoken to countless people, and those that haven’t had it before (Angel can vouch for this), and it seems fairly common.

Obviously they have tried the majority of fixes including the pin on the support page. I have yet to find someone who will do a higher MTU test, perhaps some of the newer bigger features are timing out before hitting.

I am no coder, and can only research and digest stuff as best I can. But is there a need / possibility to up some limits server side or to optimise some statebag delivery as they seem to be a common occurence (besides the timeout after 3 attempts). I know asset size during delivery and bad caching can do this too. I am guessing we use CDN for certain content delivery, but something definitely feels like it is off compared to normal.

Is it simply how many people there are now, and its a server issue again?

Posted by Rin ·
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  • Rin

    •

    Oct 26

    I have had a few people test a variety of troubleshooting for this. One that worked mostly was simply changing the connection type. From wired to wireless or a hotspot, or vice versa. Not 100% sure if this means it’s a routing issue, or some other random connection issue, but figured I would add it to the feedback.

    Also a forced connection to IP and Port does it for some, maybe a forwarding issue or something.